ZapLabs

Our Mission

To make home buying and selling a simple and delightful experience.

When we got our start, our founders were aiming to make real estate simpler for everyone the industry touches—home buyers, sellers, agents, and brokers alike. It's those people who inspire us to keep innovating, researching, and working to build technology for the next generation of real estate.

Our Leadership

Jamie Wilson

Chief Executive Officer

Jamie Wilson, ZapLabs President and Chief Executive Officer, is responsible for all aspects of the company’s operations. As a 16-year veteran of ZapLabs, Jamie has helped lead the company toward developing an award-winning website, a robust customer engagement platform, and engaging mobile products since his arrival. Prior to taking on the role of CEO, he served as Senior Vice President of Technology, directing product development and technology efforts.
Jake Lyman

Chief Product Operations Officer

Jake Lyman has served in a variety of roles since the beginning of his journey with ZapLabs (then called ZipRealty) in 1999. In his current role as Chief Product Operations Officer, Jake facilitates the successful delivery of Zap to Realogy Brand Affiliates, and spearheads efforts to engage Zap’s users and stakeholders through customer success, support, marketing, and business development.
Chris Trick

SVP, Zap Engagement & Marketing

Chris Trick, SVP of Zap Engagement & Marketing at Realogy, is responsible for Zap product marketing & engagement across all Realogy’s franchise brands. A solution seeker with a 20+ year track record of building marketing programs that enhance brands from the inside out, Chris is focused on meeting Realogy’s and ZapLabs' growth goals. He holds a B.S. in Marketing from Texas A&M University.
Michael Davis

VP, DevOps & Chief Architect

As VP of DevOps and Chief Architect, Michael leads the DevOps team, the Data Science & Data Engineering teams, and the MLS Data team. He coordinates between DevOps, IT, and the Engineering teams to improve our technical infrastructure and release management functions. Michael has been an essential part of the ZapLabs team for over 15 years, and has worked on almost every part of the Zap technology stack during his time here.
Leslie Leach

VP, Product Marketing

Leslie Leach, Vice President of Marketing, is responsible for the company’s brand, product marketing, communications, customer engagement, and growth strategies. She holds a B.A. in Economics from the University of Pennsylvania and an M.B.A. from the UCLA Anderson School of Management. She lives in Walnut Creek, California with her husband, two sons, and a staunchly protective terrier.
Arpan Dalal

VP, Engineering

Arpan, our Vice President of Engineering, oversees both the Engineering and QA teams at ZapLabs. Arpan and his team develop innovative solutions to support brokers and agents in using Zap for every aspect of their daily business.
Colin McConnell

VP, Product

As VP of Product at ZapLabs, Colin leads the Product Management, Product Design, and UX Research teams. In his role, he works with the UX Research team to discover users’ motivations and needs. He brings that knowledge to the Product Design team to create compelling and empathetic experiences that help users fulfill those needs. He also works to define Zap’s overall product strategy with the Product Management team.
Tom Morgan

VP, Data Engineering

Thomas Morgan, VP of Data Engineering, embraces the audacious goal of disrupting the real estate industry by applying data technology to the untapped world of real estate transactions. As the leader of Data Engineering, he works with the Data Science, Machine Learning, & Data Engineering teams to deliver new features. The team focuses on lead optimization, agent & broker incentives, and decision-driving analytics & insights.
Dan Ralls

General Counsel

Dan Ralls is responsible for all legal aspects of the company. He has enjoyed spending his in-house career as a legal counsel to technology companies – particularly cloud and platform solutions. He’s held positions as General Counsel of mobile messaging provider Mblox, General Counsel of cloud IT & communications company Intermedia, Assistant General Counsel of foreign exchange platform FXall, and Corporate Counsel at scientific and medical publisher Elsevier.
Richard Tso

Senior Director, Information Systems

As Senior Director of Information Systems, Richard leads our Infrastructure Operations, System Support, and Oracle Database teams. Richard and his team provide the infrastructure to the Zap platform, from development to production.
Valli Nachiappan

Senior Director, Engineering

As Senior Director of Engineering, Valli helps lead the Engineering team in their transition to newer implementations based on microservice architecture, leveraging cloud based solutions with an emphasis on scale and reusablity. Prior to ZapLabs, Valli led the Engineering team at Yapstone, centered on building the Fraud & Risk Management System on a payment platform focusing on transitioning to distributed systems.
Dario Novoa

Director, Front-end Engineering

As Director of Front-end Engineering, Dario sets the direction of the team by providing leadership, organization, and guidance along with technical and architectural leadership for all Front-end projects. He helps establish best practices and software engineering processes to ensure that the organization scales. His goals are to maximize productivity, quality, and collaboration with other teams to drive product innovation that delights our users.
Prashant Ladole

Director, Engineering

As the Director of Engineering, Prashant Ladole leads a team responsible for development of Security and Backend services and integration of external systems into the Zap platform.
Shekhar Muni

Director, Operations Engineering

As Director of Operations Engineering, Shekhar focuses on MLS Data Engineering at ZapLabs. Shekhar has been with the company since the beginning in 1999. He worked on the first version of Zap in Perl and the website’s New Listing Alerts, but was primarily focused on MLS Data Engineering. Since 2000, Shekhar and his team have expanded the system from a modest 4 Bay Area MLSs to 500 MLSs in 2016.
David Heffron

Director, Quality Assurance

As Director of Quality Assurance, David leads the ZapLabs Software QA team, and works closely with the Engineering, Product, Design, Success, DevOps, and IT teams to deliver consumer and business applications that are as feature-rich and bug-free as possible.
Daniel Salzer

Lead Android Engineer

Daniel, our Lead of Mobile Engineering, oversees the development of mobile apps at ZapLabs. Daniel and his team develop native apps for both consumers and agents.
Charles Solla

Director, Product Design

As Director of Product Design, Charles collaborates with teams of Designers, UX Researchers, Engineers, and Product Managers to develop the best user experience to engage home buyers, sellers, and agents. Charles and his team help design and drive the future of ZapLabs products—creating intuitive, compelling websites, web-based applications, and mobile apps.
Ashley Belyaev

Director, Product Management

As Director of Product Management, Ashley leads product management processes and helps to define product strategy at ZapLabs. Her passion for data-driven decision making and analytic rigor helps the team prioritize development efforts—and create great experiences for home buyers, sellers, and real estate professionals.
Eric Spivey

Director, Monetization

As Director of Monetization at ZapLabs, Eric leads the search engine marketing team to drive the ZapLeads program for brokers and agents. He also develops business relations with 3rd party vendors to execute strategic platform integrations and cultivates new opportunities on the ZapStore.
Kiran Nimashakavi

Director, Data Engineering

Kiran, our Director of Data Engineering, oversees Data Engineering of 3rd party data at ZapLabs. Kiran and his team collect, transform, and curate partner metadata that powers applications used by agents, consumers, and internal business stakeholders.
Tutt Mrasek

Director, Brand Operations & Success

As the Director of Customer Success, Tutt facilitates communications between ZapLabs and Realogy’s top brands. He coordinates relationship development and builds fluid processes that bridge the two organizations. For the last 8 years, Tutt has built and worked with some of the top Retention Sales and Customer Success teams in the SaaS market.
Corey Sitron

Human Resources Business Partner

As the HR Business Partner at ZapLabs, Corey is responsible for attracting, retaining, and engaging top talent. She is passionate about taking a proactive approach to the employee experience by fostering employee development, taking a data driven approach to solving organizational challenges, and forming meaningful connections with the teams she supports.